Shipping policy
- All orders are processed within 1-5 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If there is a significant delay in your order, we will notify you via email or phone.
We offer the following shipping options:
Flat rates:
5€ in Austria (2-8 shipping days)
15€ in Europe (4-10 shipping days)
If you need express shipping please contact us via Instagram or email
- We currently ship to all European countries
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through post.at
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HONEST is not responsible for customs fees or taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).
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- If your package is lost or arrives damaged, please contact us at hi@honestsecondhand.com with your order number and details.
- We will work with the shipping carrier to resolve the issue promptly.
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If you have further questions about our shipping policy, feel free to contact us via email or Instagram
Thank you for shopping with us!
Love, Nora
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