FAQ
Frequently asked questions
Returns
Online purchases can be returned within a 14-day window after receiving the product. To initiate a return, please contact us via e-mail or Instagram. Note that shipping costs are paid by the customer.
Products bought or picked-up in the shop can not be returned. So please make sure you really like the piece. :)
Vintage Condition
HONEST SECOND HAND only sells pre-loved clothes, this means the items could have minor flaws due to their previous lifes. Let's embrace these flaws and unique stories.
Every piece in this webshop has been hand-selected and checked by us before listing online. However, some small flaws might be overseen by us. We are really sorry if this happens, but if so please reach out to us via E-Mail or Instagram Direct Message.
Sizing reference
The models on the website are 176cm and 173cm tall and wear S.
Where are the products from?
Most clothing pieces are hand-picked at different sources around Europe.
Are we buying clothing from individuals?
At the moment, we don't buy from private people.
Payment
At the checkout you can choose between different payment methods, HONEST SECOND HAND offers PayPal, all common credit cards + Apple Pay.
Express Checkout
Create an account & save your personal details for a speedy checkout. Baskets are not saved so being fast is key to get your favorite item.
Shipping
Shipping in Austria usually takes 3-5 business days and for the rest of Europe it can take up to 8-15 days.
HONEST SECOND HAND ships the articles in paper bags or reuses boxes for bigger items. :)
Is HONEST SECOND HAND hiring?
At the moment we are only looking for conscious influencers to collab.
Any further questions?
Slide into our DMs :)
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Vintage Dark Olive Wool/Mohair Blend See Through Sweater M
Regular price €34,90 EURRegular priceUnit price per -
Vintage Winter Wonderland Turtleneck Sweater M
Regular price €39,90 EURRegular priceUnit price per -
Vintage Wool Red Knitted Pattern Cardigan Sweater M
Regular price €44,90 EURRegular priceUnit price per -
Vintage Tan Long Sleeve Sweater S
Regular price €34,90 EURRegular priceUnit price per