FAQ

Frequently asked questions

 

Vintage Condition

HONEST SECOND HAND only sells pre-loved clothes, this means the items could have minor flaws due to their previous lifes. Let's embrace these flaws and unique stories.

Every piece in this webshop has been hand-selected and checked by me before listing online. However since this is a one-woman-business some small flaws might be overseen by me. I’m really sorry if this happens, but if so please reach out to me via E-Mail or Instagram Direct Message.

 

Sizing reference

The models on the website are 176cm and 173cm tall and wear S.

 

Where are the products from?

Most clothing pieces are hand-picked at different sources around Europe.

 

Are we buying clothing from individuals?

Yes, send us simple pictures of the pieces you want to sell on Instagram and we will tell you if the pieces would be a fit.

 

Payment

At the checkout you can choose between different payment methods, HONEST SECOND HAND offers PayPal, all common credit cards + Apple Pay.

 

Express Checkout

Create an account & save your personal details for a speedy checkout. Baskets are not saved so being fast is key to get your favorite item.

 

Shipping

Shipping in Austria usually takes 3-5 business days and for the rest of Europe it can take up to 8-15 days.

HONEST SECOND HAND ships the articles in paper bags or reuses boxes for bigger items.

 

Is HONEST SECOND HAND hiring?

At the moment we are only looking for conscious influencers to collab.

 

Any further questions?

Slide into our DMs :)